Telephony Solution
CRM Integration
Eware provides CRM-friendly IP PBX system which supports integration with popular CRM like Microsoft Dynamics 365, Zoho, Salesforce, Bitrix24, etc.
CRM Integration improves efficiency of your phone communication by giving you more information and options for each call you make or receive. All incoming and outgoing calls are recorded and available for any kind of further analysis. Give you an utterly new experience of effective phone communication right in your CRM, by providing click to call, call logs, popups, call history etc.
Supported CRM
See what CRM can be supported for better business outcomes.
Features Supported
- Click to call, transfer, and hang up directly from CRM screen
- Screen popping upon calls with customer data presented
- Optimize call center agent performance and operations
- Take real-time notes of your calls
- Keep detail records of your call history
Benefits
- Empower sales and service teams with easier call handling
- Gain insight and visibility
- Maximize efficiency and profitability
- Better customer service for greater customer satisfaction
- Boost business growth and performance
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